Microsoft Dynamics 365 is multifunctional customer relationship management (CRM) software and is part of ERP products and larger Dynamic suite of business intelligence. This software is a set of interconnected, modular SaaS applications and services which is designed to enable and transform your employees, business activities and core customers. Microsoft Dynamics 365 provides sales, marketing and services functionality and effectively combines CRM and ERP capabilities which help in integrating your data, processes and business logic. This software is built on Microsoft Azure that offers broad ecosystem of services and trusted platform. Microsoft Dynamics 365 helps in optimizing your Order-to-Cash process and turns revenue into cash in lesser time. The users can make easy and accurate account based and sales decisions and can optimizes resources. It effectively eliminates errors and reduces the burden of double data entry and reconciliation time.