ZIF, one of the best automation tools for service desk, is the only platform powered by true machine learning algorithms that enable adaptability to modern-day IT infrastructure, self-learning, and proactive operations. Read more in details here.

The US-India Strategic Partnership Forum throws light on the US-India inter-dependency for economic growth post. It highlights the importance of the counties to build up each other’s economy. This would take a path forward for US-India Economic Cooperation.

Augmented Reality (AR) simply means adding something extra to the reality. Zero Incident Framework (ZIF) in its content has written that AR helps in turning the experience that you see more interactive and immersive. It superimposes information’s that are computer-generated on the real-world…

AI for IT Operations Management (AIOps) is a combination of Big Data, Artificial Intelligence (AI) and Machine Learning (ML) which is used to enhance the IT Operations.