How to Manage Chargeback Reason Code 72?
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There was a tip included in authorization amount, or in simple the amount of transaction was authorized, but the tip was included without permission. Authorization for bar, taxicab, beauty shop, limousine, restaurants, and barber shop transactions are valid automatically, including 20 percent, to protect merchants from chargeback when dispute is initiated by the card holder. It is also valid up to 15 percent for entertainment and travel merchants.
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