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Hurry Don’t Miss using SearchUnify AI-Driven Search Solution
Elevate your CX and AX efforts with the help of SearchUnify, a unified cognitive platform. Click to explore and gauge unmatchable solutions now!
Upgrade Your Knowledge Management Platforms with AI-Driven Search
Experience unified information discovery with AI-powered knowledge management that improve CX & AX in one fell swoop. Choose SearchUnify! Request a demo today!
Why Swarming Model Makes Sense for Your Support Organization
The archaic support model has developed a lot of crevices over time. Intelligent Swarming not only plugs them but also sweetens the pot in several ways."
A Comprehensive Guide for Measuring Customer Service ROI
For many people, “customer service” evokes the memory of the hold tone while waiting for their query to be answered. Thankfully, we’re past those days. Now, customer service can easily be bifurcated into two categories. First are the experiences that always delight you, meet your expectations, and turn you into a patron. On the flip side, there are experiences that make you want to jump ship.
How Unified Content Discovery Helps Your Enterprise Nail Digital Experiences
Finding the content we need has become a challenge. Unified content discovery can help customers & employees get the required answers. This post explains.
SearchUnify Community Helper | Drive Online Engagement & Improve CX
Engagement is the key to a flourishing online customer community. With SearchUnify’s Community Helper, build a community that never fails to answer & engage.
Enable Case Assignment with SearchUnify’s Escalation Predictor
Escalation Predictor provides real-time insights into various parameters & indicators that help agents gauge escalation probability & case sentiment.
Move the Needle on Content Findability with OOTB Native Connectivity
The core mission of cognitive platforms is to index content securely from a variety of sources. Read this blog to know why OOTB Connectors are leading the way.
Augment Agent Productivity with SearchUnify’s Agent Helper
SearchUnify’s AI-driven Agent Helper elevates support interactions with better agent onboarding, reduced TAT, & improved agent efficiency. Get a live demo now:
Intelligent Chatbots Reinventing Cybersecurity with Virtual Watchguards
The proliferation of new technologies has altered the cybersecurity landscape where chatbots safeguard your data by funneling conversations via encrypted networks. Here’s how!
SearchUnify’s KCS Enabler Kick-Start Knowledge Centered Service
Simplify Knowledge-Centered Service to drive better self-service & support outcomes with SearchUnify’s KCS Enabler. How? Request a live demo to find out!
SearchUnify Unified Cognitive Platform with Search AI Apps
SearchUnify is a unified cognitive platform that offers enterprise search & AI-powered apps. Request a demo & see the magic of an AI-driven world unfold.
Engage in Intelligent Conversation with AI Chatbot | SearchUnify
SearchUnify is a unified cognitive platform that powers smart search & apps. Its chatbot leverages NLP & NLU for contextual interactions. Request a demo now.
SearchUnify for Self-Service Customer Support Request a Demo
Step up your self-service & support game with SearchUnify’s intelligent search, industry recognized AI-powered applications, & insights engine.
SearchUnify’s KCS Enabler Kick-Start Knowledge Centered Service
Simplify Knowledge-Centered Service to drive better self-service & support outcomes with SearchUnify’s KCS Enabler. How? Request a live demo to find out!