Corporate boards face increasing pressure to adopt more sustainable policies, but companies must assess their impact on society. Human rights violations come in many forms, including data breaches, as every individual has a right to privacy. Foodservice companies process and store a wealth of employee and consumer data. Breaches of security can lead to unauthorized access, use, destruction, loss, alteration, or disclosure of this personal data.

COVID-19 has increased cybersecurity risk and created new opportunities for hackers. New digital strategies implemented during the pandemic can improve the foodservice sector’s operational efficiency. However, companies that digitalize hastily and neglect to expand their cybersecurity capabilities appropriately can expect negative consequences.

Digitalization of the foodservice sector relies heavily on wireless connections and online transactions made by customers. This has increased the attack surface that hackers are presented with, the ease with which they can navigate networks of connected devices, and the wealth of data available.